The Audit Medical Record Tool aligns with JCI 7^th edition, AACI Version 5.0, HA 5^th edition (only for Thailand), and Medical Record Audit Guideline 2563 standards (Only for Thailand).

o Basic item & customized based on patient condition and setting
o Real-time audit for real-time improvement
o No need to sampling, go for 100% audit
o Show the medical record completeness dimension, for example;

• By Standard Chapter e.g., AOP, COP
• By Document e.g., Admission note
• By Challenge topic e.g., abbreviation
• By Item e.g., menstruation
• By Professional e.g., Doctor
• By Individual User

The chatbot system created to aid the patient to conveniently utilize the LINE/hospital’s application to analyse the personal health problem, customize the individual health check-up program or vaccine recommendation. This product aims to create the most convenient service for patients with their daily-use tool, each of the symptom or disease will be asked not more than 5 questions which will summarize the results for patients as follow

• Evaluate the urgency and necessity to visit the doctor
• Suggest the specialist field of doctor to visit, if necessary
• Link to the hospital or telemedicine service
• Generate report to efficiently communicate with the doctor

Staff Member Portal will provide real-time alerts to healthcare professionals and management teams via LINE/hospital’s application or email, enhancing prompt intervention as needed when an incidence occurs, for example;

• Patient fall
• Phlebitis
• Blood transfusion reactions

The microservices are able to integrate with the hospital’s incident report program and hospital Information Systems (HIS).